Aetna Medicare Advantage and Prescription Drug Coverage: 1-855-335-1407; Aetna Medicare Supplement Plans: 1-800-358-8749 Blue Cross Medicare Advantage: 877-774- 8592 ET, Saturday 7:00 a.m. – 9:30 p.m. Mail-order drug ordering address: Box 14597 Lexington, KY 40512-4597. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. MEDICAID. Aetna DMO ® and PPO grievance and appeals. Call us at the numbers listed below. Important: Medicare Compliance Program Requirements Due by December 31, 2020. Aetna Dental P.O. Aetna Medicare. All contracted providers participating in our Medicare Advantage (MA), Prescription Drug Plans (MAPD & PDP), Medicare-Medicaid (MMPs) and/or Dual Special Needs Plans (DSNPs) are required to attest to meeting the Centers for Medicare & Medicaid Services (CMS) compliance program requirements for first-tier, … All dental Medicare claims . Do you need answers to questions about prescription drugs? Call the Pharmacy Help Line at 1-800-238-6279 Caller name: Said It Was Aetna Medicare. Box 10462 Van Nuys, CA 91410 . Phone 1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into, or call us at 1-800-MEDICARE. Every year, Medicare evaluates plans based on a 5-star rating system. For accommodations of persons with special needs at meetings, call 1-833-251-9949 (TTY: 711). ET, and Sunday 8 a.m. – 6 p.m. All states except California: Aetna Dental P.O. The call is free. MEDICARE-MEDICAID (Duals) Aetna Better Health Premier Plan - Call Member Services and ask to be connected to a nurse at 1-855-676-5772 (TTY: 711 ), 24 hours a day, 7 days a week. Pharmacy Help Line. Government retiree): 1-866-234-3129 ( TTY: 711) SEHBP (Education retiree): 1-866-816-3662 ( TTY: 711) Our mailing address. For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA (1-888-792-3862). We’re here 24 hours a day, every day. Box 52444 Phoenix, AZ 85072-2444. Monday to Friday, 8 AM to 6 PM ET: SHBP (State and Local. Caller type: Unknown. Links to various non-Aetna sites are provided for your convenience only. California only: Aetna Dental P.O. Aetna Medicare PO Box 7762 London, KY 40742. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. Hours of operation are Monday through Friday 7 a.m. – 11 p.m. Asked that I return call to Aetna 1-866-887-9741 and enter 7 digit number so they would know who I was, call came in on 3/19/20 at 4:57 PM central standard time. Contact our licensed insurance agents to find Medicare coverage for your needs. ET. Aetna pharmacy claims: Aetna Pharmacy Management P.O. Box 14094 Lexington, KY 40512-4094. Speak with a Licensed Insurance Agent 1- 844-847-2659 , TTY Users 711 Mon - Fri, 8am - 8pm ET

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