Will use again. Contacted their customer services and they offered a replacement there … Victoria plum website is a joy to explore and use. We ordered some taps Saturday morning and they were here by Tuesday 10am! Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. See all articles Purchases Do you offer finance? From the moment of ordering I couldn't have been more impressed with the efficiency down to the texts to advise ETA. Very pleased with the product which was a walk in shower enclosure; will certainly be ordering from them again for my own needs. It was absolutely impossible to speak to a human at Victoria Plum … I had a new bathroom from Victoria Plum installed 9 months ago and just happened to notice cracks appearing in the toilet seat. Great quality products at reasonable prices - would definitely recommend. Our small and outdated bathroom was in much need of renovation. Check out what 82,468 people have written so far, and share your own experience. THERE IS A £50 return fee. CAUTION FOR VERTICAL INSTALLATION: THE POWER SUPPLY MUST BE INSTALLED AB OVE THE E-VALVE. You can buy a complete bathroom suite package (sink, toilet and bath/shower) or choose to mix and match … See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review. Victoria Plumb Overview. We would like to show you a description here but the site won’t allow us. We review Victoria Plum and modernise our bathroom which is unrecognisable now. Prepare installation location for controllers. Placed an order with you for delivery to arrive Wednesday 23rd December. Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. Highly recommend. I am delighted to be recommending you all the time. Recent recommendations regarding this business are as follows: "Use the chat , but message as soon … We therefore had the matching toilet installed to minimize the waiting time for our installer. They quibble. This was so simple I ordered and payed for it for delivery to my parents 200 miles away. We had a great experience of the Victoria Plum design and installation service with Martin at Hull. Do you agree with VictoriaPlum.com’s star rating? All arrived well boxed and on time. No big deal, I thought, till I tried to report it and get it all sorted. We found a great range of products and the descriptions were clear and the additional items needed to fit the bathroom units, were also shown on the same page. I did think i could fit it but the beams below the floor prevented me from fitting it. Pity the customer service staff do not offer the same high standard. Victoria plum website is, easy to use. Write a review. Disgusting service. Helpful Customer Service staff, able to answer my queries. This review is about Victoria Plum customer service. I also used the "online chat" because I live in Northern Irealnd and needed to check delivery costs etc. Do you agree with VictoriaPlum.com’s star rating? awful to deal withordered a shower door in october with a 2 month lead timejust before delivery i found they had the wrong addressi tried to change it but they screwed that upwas re-booked and not deliveredi am a trade customer and had work relying on this, and it has now cost me moneyrepeated online chats with customer service and phone calls and i seem to be no closer to receiving the goodsstrongly advise not to use if you require any reliability. I did think i could fit it but the beams below the floor prevented me from fitting it. Id never ever buy from them again. Excellent pictures. Forget Bathstore (how do you think they cover the cost of those fancy showrooms) and Victoria Plumb etc who are more interested in margin over quality. Pleased with the quality and the basin was slightly heavy, the fitters wondered if it will stay hung on the wall. Excellent service, good prices and decent quality goods. So far so good. If you have any problems with any of your products you can easily send them back and if you need it quickly you can see for yourself if its in stock on the website. Still to be unpacked by the plumber but so far impressed by the service. I have just refurbished 2 shower/toilet rooms and bought all my sanitary ware and showers from VP. Terrible customer service. Install App For companies ... Visit this website www.victoria plum.com. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. NOTE LEAVE EXTRA 15 CM SPACE ON EACH SIDE FOR FUTURE CABLE CONNECTIONS. My husband seems pleased with the quality and price. www.victoria plum.com. Write a review. Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. 1. Do you sell spares? This was delayed again by a month. Do you agree with VictoriaPlum.com’s star rating? Would not use again. Always received excellent service, deliveries all on time, good quality products, Brill service and delivery and excellent products. Also difficult to fit up toilet seat with the washers, very very tight.However, very pleased and would certainly recommend to others. The website, range of products, customer service and ordering process are all excellent! Does anyone have any experience using Victoria Plum for items and installation? A variety of time slots. Chatted online with someone and they could not get a replacement to me until the 6th January but if I cancelled the order and reordered it i could get it on the 30th December. Happy to recommend them and will use them whenever I need such services. Would be a morning delivery slot which was a walk in shower enclosure back. Lead-Up to this new date for end January of renovation Do not offer the same standard. 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